Privacy Policy

Who We Are

This website is operated from London, United Kingdom. We act as the data controller for any personal information collected through this website. If you have questions about how your data is handled, contact us at our contact form.

What We Collect

Information You Give Us

If you sign up for our email newsletter, we collect your email address. That's it. We don't ask for your name, address, or payment information — we don't process bookings directly.

Information We Collect Automatically

When you visit Chunnel.uk, we may collect:

• Your IP address (anonymised where possible)
• Browser type and version
• Pages you visit and how long you spend on them
• The website that referred you to us
• Your approximate geographic location (country/city level only)

We collect this information using analytics tools to understand how people use our site and to improve it. We do not use this information to identify individual visitors.

Cookies

We use cookies for:

• Essential functionality — keeping the site working properly.
• Analytics — understanding how visitors use the site (e.g. Google Analytics). These cookies are anonymised.
• Affiliate tracking — when you click an affiliate link, the booking platform may set a cookie to track that you came from Chunnel.uk. This is how we earn commission. These cookies are set by third parties (e.g. Partnerize, Travelpayouts), not by us.

You can disable cookies in your browser settings at any time. Doing so won't affect your ability to read our guides — it may only affect affiliate link tracking.

How We Use Your Information

We use the information we collect to:

• Send you the email newsletter you signed up for (if applicable)
• Understand how our site is used and improve it
• Track affiliate referrals so we can earn revenue to keep the site free

We do not:

• Sell your personal information to anyone
• Share your email address with third parties for marketing purposes
• Use your data for personalised advertising
• Build individual profiles of our visitors

Third-Party Links

Our site contains links to booking platforms (Eurostar, RailEurope, etc.) and other third-party websites. When you click these links, you leave Chunnel.uk and are subject to that site's privacy policy. We encourage you to read the privacy policy of any site you visit.

Data Retention

Email addresses are retained for as long as you remain subscribed to our newsletter. You can unsubscribe at any time using the link at the bottom of every email. Analytics data is retained in anonymised form and automatically deleted after 26 months.

Your Rights

Under UK GDPR and, where applicable, the EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time (for newsletter subscriptions)

To exercise any of these rights, use our contact form. We will respond within 30 days.

Children's Privacy

Chunnel.uk is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Last updated: April 2026